Dental Front Desk & Patient Care Specialist

The Institute For Family Health; New York (NY); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

The Institute for Family Health is seeking a Front Desk Clerk to support dental services by handling registration, scheduling, and cash collection. You will ensure data integrity in the Epic system and provide excellent patient service in a fast-paced clinical setting.

You will verify insurance details, manage appointment flow, and communicate with patients and staff to resolve scheduling and billing issues. On-site position with standard clinic hours in Bronx, NY.

Qualifications

• Requires ability to greet and check in patients and assist them in accessing services.
• Experience with Epic scheduling and registration processes preferred.
• Ability to collect cash and reconcile payments with receipts.

Responsabilités

• Greet patients and check them in, guiding them to access services efficiently.
• Schedule patient appointments in the Epic system and manage reminders and no-shows.
• Enter patients' clinical, financial and demographic data into Epic accurately.

Connaissances

Customer service

Data entry

Cash handling

Appointment scheduling

Formation

High school

Outils

Epic software

Description du poste

The Institute for Family Health is seeking a Front Desk Clerk to support dental services by handling registration, scheduling, and cash collection. You will ensure data integrity in the Epic system and provide excellent patient service in a fast-paced clinical setting.

You will verify insurance details, manage appointment flow, and communicate with patients and staff to resolve scheduling and billing issues. On-site position with standard clinic hours in Bronx, NY.