Clinic Experience Coordinator

Benchmark Physical Therapy and Wellness Center, LLC; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401K

Job summary

Beacon Orthopaedics in Cincinnati, OH is seeking a Patient Care Coordinator - I to support clinic growth through efficient patient intake and front-office operations. You will work with the Clinic Director to ensure smooth daily activities and a welcoming patient experience.

The role emphasizes excellent customer service, accurate insurance verification, and managing deposits and payments while coordinating referrals and appointments.

Qualifications

• High School Diploma or equivalent required.
• Excellent communication and customer service abilities.
• Ability to multitask and manage time effectively.
• Strong teamwork, organization, and presentation skills.

Responsibilities

• Greet patients and manage front-desk operations with a welcoming attitude.
• Schedule referrals, verify insurance, and collect payments.
• Maintain an orderly reception area and support clinic procedures.
• Support clinic growth and patient intake processes in collaboration with leadership.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Team player

Organizational detail

Education

High School Diploma or equivalent

Job description

Beacon Orthopaedics in Cincinnati, OH is seeking a Patient Care Coordinator - I to support clinic growth through efficient patient intake and front-office operations. You will work with the Clinic Director to ensure smooth daily activities and a welcoming patient experience.

The role emphasizes excellent customer service, accurate insurance verification, and managing deposits and payments while coordinating referrals and appointments.