Clinic Experience Lead — Patient Care Coordinator

Peak Physical Therapy; Cincinnati (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Health benefits (Medical, Dental, VIs,

3 weeks PTO + holidays

401K + company match

Job summary

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Cincinnati, OH. The PCC-I will support clinic growth through efficient patient intake processes and collaboration with the Clinic Director to uphold the mission of Upstream Rehabilitation.

The role emphasizes customer service, scheduling, insurance verification, and front-office organization within a full-time schedule. Training and compliance are part of the role.

Qualifications

• High School Diploma or equivalent.
• Clear communication with Business Office and Field leadership.
• Ability to multitask, stay organized, meet deadlines, and work with minimal supervision.
• Team player with efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients and collect payments.
• Create an inviting clinic atmosphere and make welcome calls to patients.

Skills

Customer Service

Multitasking

Time Management

Communication

Presentation Skills

Organizational Skills

Education

High School Diploma or equivalent

Job description

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Cincinnati, OH. The PCC-I will support clinic growth through efficient patient intake processes and collaboration with the Clinic Director to uphold the mission of Upstream Rehabilitation.

The role emphasizes customer service, scheduling, insurance verification, and front-office organization within a full-time schedule. Training and compliance are part of the role.