Clinic Experience Associate

ICON Eyecare; Texas; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Educational reimbursements for COA OR 

COT

401(k) with company match

Life Insurance

Short Term & Long-Term Disability

Employee Assistance Program

Paid holidays

Uniform allowance

Job summary

ICON Eyecare seeks a Clinic Experience Associate to greet patients, schedule appointments, assist with inquiries, and manage billing processes. The role involves explaining procedures, coordinating with clinicians, and ensuring smooth patient flow in the clinic setting.

Ideal candidates bring two years of patient care experience, strong Microsoft Office skills, and excellent communication. The position offers full-time hours with benefits, and training is available.

Qualifications

• Two years of patient/customer care experience (or equivalent customer related ability).
• Excellent oral and written communication skills.
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.

Responsibilities

• Greet patients as they arrive in a friendly and professional manner.
• Answer, assist, and direct incoming calls to appropriate parties.
• Explain procedures, fees, and financing options to patients.
• Check patients in and out and schedule appointments.
• Bill visits through insurance, collect payments, and enter correct CPT/ICD-10 codes.
• Assist with end of day counts and prepare accurate deposits.

Skills

Customer service

Communication

Attention to detail

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Clinic Experience Associate# Clinic Experience AssociateGun Barrel - GUN BARREL, TX 75156## OverviewSalary Range$19.00 - $22.00 Hourly## Description**Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.****Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are wiling to train!*****Who we are...***Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista’s team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.***What we do...***Our mission is to improve people’s lives through better vision and outstanding patient experiences.***What you will do...**** Greet patients as they arrive at the office in a friendly and professional manner.* Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.* Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.* Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.* Check patients in and out and schedule any needed appointments.* Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger* Assist with end of day counts and prepare accurate daily deposits***What we require...**** Two years of patient/customer care experience (or equivalent customer related ability)* Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint* Excellent oral and written communication skills* Exceptional customer relationship skills***What we offer...**** Medical* Dental* Vision Discounts* Educational reimbursements for COA OR COT certifications* 401(k) with generous company match and 100% vesting upon contribution* Life Insurance* Short Term & Long-Term Disability options* Employee Assistance Program* Generous time off plans and company paid holidays* Uniform allowanceIcon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.