Clinic Experience Associate

Kleiman Evangelista Eye Centers; Southlake (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Educational reimbursement

401(k) with match

Life Insurance

Disability insurance

Employee assistance program

Paid holidays

Uniform allowance

Job summary

Kleiman Evangelista Eye Centers in Southlake, TX is hiring a full-time Front Desk Receptionist. You will greet patients, answer calls, quote fees, check-in/out, and manage scheduling with a patient-first approach.

We offer training, benefits including medical/dental/vision, 401(k) with match, and paid holidays. Prior clinic experience is valued but not required; dedication to outstanding patient service is essential.

Qualifications

• Two years of patient/customer care experience.
• Excellent oral and written communication skills.
• Able to handle calls, questions and scheduling with professionalism.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Greet patients in a friendly and professional manner.
• Answer, assist, and direct incoming calls to appropriate parties.
• Explain procedures, fees, co-pays, and financing options.
• Check in and out patients and schedule appointments.
• Bill visits through insurance and enter CPT/ICD-10 codes.
• Assist with end-of-day counts and deposits.

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Clinic Experience Associate# Clinic Experience AssociateSouthlake - SOUTHLAKE, TX 76092## OverviewSalary Range$19.00 - $23.00 Hourly## Description**Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.****Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are wiling to train!*****Who we are...***Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista’s team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.***What we do...***Our mission is to improve people’s lives through better vision and outstanding patient experiences.***What you will do...**** Greet patients as they arrive at the office in a friendly and professional manner.* Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.* Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.* Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.* Check patients in and out and schedule any needed appointments.* Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger* Assist with end of day counts and prepare accurate daily deposits***What we require...**** Two years of patient/customer care experience (or equivalent customer related ability)* Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint* Excellent oral and written communication skills* Exceptional customer relationship skills***What we offer...**** Medical* Dental* Vision Discounts* Educational reimbursements for COA OR COT certifications* 401(k) with generous company match and 100% vesting upon contribution* Life Insurance* Short Term & Long-Term Disability options* Employee Assistance Program* Generous time off plans and company paid holidays* Uniform allowanceIcon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.