Clinic Clerk II: Front Desk & Admin Support

Home, Hope and Healing Inc. & Aspire Behavioral Health and Counseling; Georgia; On-site; USD 36,000 - 48,000; Full time

Job summary

Aspire Behavioral Health & Developmental Disabilities Services seeks a Clerk II for the Dougherty Outpatient site to provide clerical support within the AACSB administration. The role includes greeting visitors, screening calls, check-in processing, insurance verification, data entry, and centralized scheduling in a patient-focused setting.

The position reports to the Administrative Operations Manager and requires ability to maintain organized records and operate agency software.

Qualifications

• Knowledge of agency specific office procedures and methods.
• Computer skills and familiarity with office software.
• Ability to maintain routine clerical records.
• Ability to establish and manage filing, mailing or inventory systems.
• Effective oral and written communication skills.
• Ability to interpret written materials.
• Basic bookkeeping and banking transactions knowledge.
• Ability to prepare related reports.
• Ability to use agency specific software.
• Knowledge of basic English grammar usage.
• Ability to operate all office machines.

Responsibilities

• Greeting and assisting individuals as they enter the clinic and visitors.
• Receiving and screening phone calls and routing as needed.
• Checking in individuals and emailing staff about arrivals.
• Verifying insurance for each appointment.
• Centralized scheduling and general clerical support.
• Data entry, filing, record keeping and distribution of materials.
• Opens, sorts, and routes mail; prepares outgoing mail.
• Other duties as assigned.

Skills

Office procedures

Computer skills

Clerical records

Filing system

Oral and written communication

Interpreting written materials

Bookkeeping & banking

Report preparation

Agency software

English grammar

Operate office machines

Job description

Aspire Behavioral Health & Developmental Disabilities Services seeks a Clerk II for the Dougherty Outpatient site to provide clerical support within the AACSB administration. The role includes greeting visitors, screening calls, check-in processing, insurance verification, data entry, and centralized scheduling in a patient-focused setting.

The position reports to the Administrative Operations Manager and requires ability to maintain organized records and operate agency software.