Clerk II: Behavioral Health Admin & EHR Support

Aspire Behavioral Health & DD Services; Albany (GA); Híbrido; USD 31.000 - 38.000; Jornada completa

Descripción de la vacante

Aspire Behavioral Health & Developmental Disabilities Services in Albany, GA is seeking a Clerk II General – GSS031 to support the Behavioral Health Crisis Center (BHCC) in a full-time capacity. The role handles clerical, data entry, scheduling, records, and reception duties to ensure smooth operations.

Qualified candidates have a high school diploma or GED (associate degree preferred) and at least two years of clerical/administrative experience, with familiarity in insurance verification, EHR

Formación

• High School Diploma or GED required; Associate Degree or higher preferred.
• Minimum of two years clerical, administrative support, customer service, or office management experience.
• Experience with insurance verification and authorization processes.
• Experience utilizing Electronic Health Records (EHR) systems.
• Experience working in healthcare, behavioral health, crisis services, or social service settings.
• Knowledge of agency-specific office procedures and methods; proficient with Microsoft Office and databases.
• Ability to maintain confidentiality and HIPAA compliance.

Responsabilidades

• Provides general clerical support including data entry, filing, scanning, copying, distribution of documents, and maintenance of records.
• Maintains organized record-keeping and filing systems in accordance with agency policies and HIPAA requirements.
• Receives, screens, and directs incoming telephone calls and communications.
• Greets and assists clients, visitors, staff, and community partners in a professional manner.
• Assists with appointment scheduling, meetings, training coordination, and administrative support functions.
• Monitors and manages the BHCC Crisis Platform Board, updating admissions, discharges, transfers, census, and bed availability.
• Performs insurance verification and obtains demographic and financial information as needed.
• Utilizes Electronic Health Record (EHR) systems to enter, retrieve, and maintain information accurately.
• Generates reports for operational, regulatory, and performance improvement purposes.
• Proofreads and verifies reports, documents, forms, and data for completeness and accuracy.
• Maintains confidentiality of client, personnel, and agency information.

Conocimientos

Data entry

Filing

Scanning

Record keeping

Phone etiquette

Customer service

HIPAA compliance

Educación

High School Diploma or GED

Associate degree or higher

Herramientas

Microsoft Office

EHR systems

Insurance verification

Descripción del empleo

Aspire Behavioral Health & Developmental Disabilities Services in Albany, GA is seeking a Clerk II General – GSS031 to support the Behavioral Health Crisis Center (BHCC) in a full-time capacity. The role handles clerical, data entry, scheduling, records, and reception duties to ensure smooth operations.

Qualified candidates have a high school diploma or GED (associate degree preferred) and at least two years of clerical/administrative experience, with familiarity in insurance verification, EHR