Clerk 2 - General

Home, Hope and Healing Inc. & Aspire Behavioral Health and Counseling; Blakely (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Albany Area Community Service Board seeks a Clerk II to perform clerical support for the AACSB Administration. The role includes greeting visitors, handling check-ins, verifying insurance, scheduling, and maintaining records.

Candidates should have strong computer skills, filing system experience, and the ability to communicate clearly in writing and speech. The position reports to the Practice Manager and requires basic clerical duties across the unit.

Qualifications

• Knowledge of agency specific office procedures and methods.
• Computer skills.
• Ability to maintain routine clerical records.
• Ability to establish, maintain and update an organized filing system.
• Ability to communicate effectively both orally and in writing.
• Ability to understand and interpret written materials.
• Ability to perform basic bookkeeping and banking transactions.
• Ability to prepare all related reports.
• Ability to use agency specific software.
• Knowledge of basic English and grammar usage.
• Ability to operate all office machines.

Responsibilities

• Greeting and assisting individuals as they enter the clinic and visitors.
• Answering phone calls and routing as needed.
• Receiving emails from the check-in kiosk when individuals sign in.
• Verifying appointment type (new/existing/walk-in).
• Checking individuals in and notifying staff of arrival.
• Ensuring clerical forms are up to date.
• Verifying insurance for each visit.
• Centralized scheduling.
• Data entry, copying, filing and maintaining records.
• Processing transactions and generating reports.

Skills

Clerical procedures

Computer skills

Filing systems

Oral and written communication

Bookkeeping basics

Report preparation

Agency software

English grammar

Office machines operation

Tools

Office software

Job description

Aspire Behavioral Health & Developmental Disabilities Services Job Description

Organizational Relationships

Position Title: Clerk II Calhoun, Early, & Miller Counties

Date

Position Number:

Employee

Work Unit: AACSB Administration

County: Calhoun, Early, & Miller

Immediate Supervisor's Title: Practice Manager

List positions supervised through immediate contact: None

Qualifications:

Knowledge of agency specific office procedures and methods. Computer Skills. Ability to maintain routine clerical records. Ability to establish, maintain and update an organized, accessible filing, mailing, or inventory system. Ability to communicate effectively both orally and in writing. Ability to understand and interpret written materials. Ability to perform basic bookkeeping and banking transactions. Ability to prepare all related reports. Ability to use agency specific software. Knowledge of basic English and grammar usage. Ability to operate all office machines.

(Physical) No lifting of more than 20 pounds.

Equipment that requires safe and effective use:

(Include emergency equipment, treatment equipment and high-risk equipment)

Bloodborne Pathogen Category (check one)

• ____Employee routinely performs tasks that involve exposure to blood or other potentially infectious material as part of their assigned duties (Category I).
• ____Employee performs assigned tasks which do not involve exposure to blood or other potentially infectious matter, but employment may require performing unplanned category I tasks (Category II).
• X Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment (Category Ill).

Mandatory training category (check one)

• Administrative
• Direct Care
• Medical

Performance Improvement

The Albany Area Community Service Board goal is to continually improve the delivery of service by improvement of individual outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, individual focused services.

Assigned Duties

Performs a variety of clerical support functions/processes for an office or unit. Performs clerical duties, or a few specialized or essential clerical functions. (i.e. data maintenance, filing system maintenance, transaction etc.)

Duties Include

Greeting and assisting individuals as they enter the clinic as well as any visitors. Receiving and screening phone calls and rerouting them where necessary. Receiving email from the check-in kiosk when an individual signs in. Verifying the reason for the appointment (established or new patient, scheduled appointment, or walk in, etc.). Checking individuals in and emailing the staff they will be seeing that day to let them know they arrived. Ensuring all clerical forms are up to date. Verifying insurance for every individual every time they come in for an appointment. Centralized scheduling. Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying and distributing documents and materials, maintaining record- keeping and filing systems, etc. Provides clerical support within assigned functional areas. (Examples include processing transactions, sliding scale applications, assessing/collecting fees for a program, generating reports, etc.). Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail. Other duties as assigned.

NOTE: This position will answer directly to the Practice Manager

Position Title: Clerk II Calhoun, Early, & Miller Counties