Clinic Center Administrator — People & Quality Leader

ArchWell Health; Independence (MO); On-site; USD 85,000 - 125,000; Full time

Job summary

ArchWell Health is seeking a Center Administrator to lead a single clinic’s clinical and administrative operations. You will supervise a diverse team, manage scheduling and billing workflows, and drive profitability and member satisfaction while ensuring HIPAA and safety compliance.

You’ll partner with leadership to optimize performance, coach staff, and foster a positive, patient‑centered environment within a community clinic setting.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a closely related discipline preferred.
• Minimum of 5 years of related work experience in a medical clinic, hospital, or hospitality setting.
• Minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment.
• Experience with ECW is strongly preferred.
• Fluency in Spanish or other languages spoken by the communities served.

Responsibilities

• Lead, coach, and mentor a multi‑disciplinary team of 10+ colleagues, promoting accountability and service excellence.
• Ensure scheduling, billing, and patient flow processes run efficiently and staff are coached in system use.
• Oversee resource management to meet business needs and growth.
• Ensure compliance with HIPAA, documentation and coding audits, safety standards, and internal quality measures.
• Monitor quality metrics, drive process improvements, and support patient and member satisfaction.

Job description

ArchWell Health is seeking a Center Administrator to lead a single clinic’s clinical and administrative operations. You will supervise a diverse team, manage scheduling and billing workflows, and drive profitability and member satisfaction while ensuring HIPAA and safety compliance.

You’ll partner with leadership to optimize performance, coach staff, and foster a positive, patient‑centered environment within a community clinic setting.