Clinic Operations Leader - Member Experience & Growth

ArchWell Health; Bradenton (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

ArchWell Health seeks a Center Administrator to lead a single Bradenton clinic, supervising clinical and administrative staff, and ensuring efficient scheduling and billing. The role focuses on profitability, patient and staff satisfaction, and compliant operations.

The candidate will drive quality of care, member experience, and growth while coordinating with leadership to meet business and regulatory standards.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related discipline.
• Minimum 5 years of related work experience in a medical clinic, hospital, or hospitality setting.
• Minimum 3 years supervisory/managerial experience in a medical clinic, hospital, or similar environment.
• Experience with ECW strongly preferred.
• Spanish or other languages spoken in the communities served are a plus.

Responsibilities

• Lead, coach, and mentor a multi-disciplinary team of 10+ colleagues with accountability and service excellence.
• Ensure scheduling, registration, billing, documentation, and patient flow run efficiently.
• Maintain compliance with HIPAA, safety regulations, and clinical documentation standards.
• Drive center profitability, revenue goals, and quality of care metrics.
• Foster a positive work environment to attract and retain staff, clinicians, and members.
• Oversee resource management and ensure appropriate staffing for growth.
• Provide feedback, coaching, and development plans to staff.
• Build partnerships with healthcare partners and the community to support growth.

Skills

Leadership

Staff management

Operations management

Customer service

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration

Business Administration

Tools

ECW

Job description

ArchWell Health seeks a Center Administrator to lead a single Bradenton clinic, supervising clinical and administrative staff, and ensuring efficient scheduling and billing. The role focuses on profitability, patient and staff satisfaction, and compliant operations.

The candidate will drive quality of care, member experience, and growth while coordinating with leadership to meet business and regulatory standards.