Clinic Assistant - PACE - Redondo Beach

Los Angeles Jewish Health; Redondo Beach (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

9 Paid Holidays

403(b) Retirement Plan

Life Insurance

Job summary

Los Angeles Jewish Health is seeking a Clinic Assistant to support home care program services and front desk operations. The role focuses on coordinating care, triaging calls, and assisting RN and clinic staff to ensure timely, quality patient care.

Applicants should have a high school diploma, CA driver's license, and CPR/BLS with health screening requirements. Experience with frail or elderly patients is preferred and a collaborative team environment is essential.

Qualifications

• High school diploma required.
• CPR/BLS and first aid certification required.
• TB screening and a health exam by a provider required.
• Valid California driver’s license.

Responsibilities

• Provides Clinic front desk coverage: answers phones promptly and politely.
• Coordinates faxing of documents and triages calls; assists with rooming participants.
• Assists the RN clinic supervisor as needed and supports clinic staff.
• Supports the clinic coordinator and orders/stocks clinic supplies.
• Coordinates and implements home care services to meet participant needs.
• Delivers services and documents interactions in the EMR; coordinates with housing staff.
• Participates in Interdisciplinary Team meetings and quality assurance activities.

Skills

Interdisciplinary Team

Organization

Customer Service

Education

High School Diploma

CPR (BLS) Certification

Driver's License (CA)

Job description

We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!

Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.

The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.

TheClinic Assistant is responsible for the development and implementation of home care services for program participants.

The responsibilities of the Clinic Assistant include, but are not limited to:

Responsibilities:

• Provides Clinic front desk coverage: answers phones promptly and politely.
• Coordinates faxing of documents, triages phone calls appropriately, assists with rooming participants.
• Assists RN clinic supervisor as needed.
• Provides support to clinic staff.
• Provides support to clinic coordinator as needed.
• Orders all supplies for the Clinic and assists with stocking the clinic.
• Orders all supplies for home care.
• Reviews pre-op checklist for completion.
• Coordinates and implements home care services to assure that quality services are provided to meet participant’s needs.
• Coordinates all approved home care hours, DME and home care supplies with the participant, family, and appropriate company.
• Provides the utilization report for home care services and supplies.
• Coordinates and authorizes all durable medical equipment and enters authorizations for all approved home care/DME in the electronic medical record (EMR). Delivers services in the EMR.
• Documents all interactions and ordered services in the electronic medical record.
• Works with supportive housing staff to ensure effective communication and coordination of care.
• Works closely with the Center Manager and Director of Quality and Compliance to receive, document and resolve reports of participant rights violations, grievances, appeals and other issues related to service and quality of care.
• Actively participates in Interdisciplinary Team meetings.
• Works closely with the Director of Quality and Compliance to oversee all activities related to quality assurance of Home Care.
• Works closely with the Center Manager and Director of Quality and Compliance to receive, document and resolve reports of participant rights violations, grievances, appeals and other issues related to service and quality of care.
• Participate in participant council meetings as assigned.
• Assist in the clinic as needed and assigned.

Education and Experience:

• Degree and diplomas: High school diploma.
• Certificates, Licenses: Verification of completion of CPR (BLS) and first aid training. TB screening and successful completion of a health examination by a health care provider is required for employment. Valid California driver’s license.
• Experience: At least one-year experience working with the frail or elderly. Experience in fast-paced clinic or physician’s office preferred.
• Skills/Aptitudes: Must be able to work effectively as part of an Interdisciplinary Team. Must have excellent organization and customer service skills.