Clinic Assistant: Patient Care & Back Office

Planned Parenthood of Southern New England, Inc.; Providence (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to support clinicians in our Providence health center, working in the back office.

The role includes patient-centered care, basic clinical tasks, and office duties to ensure smooth operations and quality service. A high school diploma is required; bilingual English/Spanish is preferred. Morning, evening, and weekend availability is encouraged to meet patient needs.

Qualifications

• Must have high school diploma or equivalent and be able to work mornings, evenings, and weekends.
• Comfortable discussing sexuality, contraception, and pregnancy options with patients.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent customer service and ability to protect patient confidentiality.
• Bilingual English/Spanish preferred.

Responsibilities

• Provides and supports clinicians in delivering quality healthcare.
• Delivers patient-centered service and centers the patient in care decisions.
• Supports productivity and revenue cycle goals in the health center.
• Collaborates with center manager and clinician to create efficient systems.
• Adheres to organizational and clinical standards, protocols, and policies.
• Provides patient education and information necessary for visits.
• Performs basic clinical tasks: blood pressure, venipuncture, lab work, charting.
• Performs office tasks: reception, triage, stocking, filing, billing and coding.

Skills

Customer service

Clinical support

Blood pressure

Venipuncture

Lab work

Medical charting

Office reception

Telephone triage

Billing coding

MS Word

Excel

Outlook

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to support clinicians in our Providence health center, working in the back office.

The role includes patient-centered care, basic clinical tasks, and office duties to ensure smooth operations and quality service. A high school diploma is required; bilingual English/Spanish is preferred. Morning, evening, and weekend availability is encouraged to meet patient needs.