Clinic Appointment Scheduler & Patient Access

The CORE Institute; Fort Myers (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The CORE Institute in Fort Myers, FL is seeking a front desk scheduler to support daily clinic operations. The role involves phone coverage, patient appointment scheduling via EMR and referrals, and collecting essential demographic and insurance information.

Candidates should be proficient with computers, possess strong organizational and interpersonal skills, and maintain strict confidentiality of health records.

Qualifikationen

• High school diploma or equivalent.
• Certification/licensure not required.

Aufgaben

• Maintain phone coverage 7:30 am – 6:00 pm, Monday to Friday.
• Schedule clinic appointments using the EMR and scheduling tool.
• Collect demographic, insurance, and medical information.
• Schedule patient appointments using scheduling tools and referrals.
• Verify insurance eligibility at scheduling time.
• Process referrals and import documents into patient charts.
• Handle outbound and inbound calls promptly and accurately.
• Escalate patient concerns to supervisor or leads as needed.
• Triage and relay messages to appropriate staff.
• Support pre-registration team in daily appointment processing.
• Maintain strict confidentiality of health records and member information.
• Execute other duties as assigned.

Kenntnisse

Medical Terminology

Typing

Organization

Customer Service

Computer Literacy

Confidentiality

Prioritization

Calm Under Pressure

Insurance Knowledge

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The CORE Institute in Fort Myers, FL is seeking a front desk scheduler to support daily clinic operations. The role involves phone coverage, patient appointment scheduling via EMR and referrals, and collecting essential demographic and insurance information.

Candidates should be proficient with computers, possess strong organizational and interpersonal skills, and maintain strict confidentiality of health records.