Clinic Administrative Assistant – Patient Services

New Vista Of The Bluegrass Inc; Frankfort (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

New Vista Of The Bluegrass Inc. is seeking an Office Assistant to support the Franklin County Clinic in Frankfort, KY.

The role focuses on welcoming clients, handling daily office operations, coordinating messages, and ensuring universal access to New Vista services. The ideal candidate will have a high school diploma, customer service experience, and a valid driver’s license with reliable transportation and insurance.

Qualifications

• High School graduate or equivalent.
• Customer Service experience.
• Valid driver’s license, reliable transportation, and proof of current auto insurance.

Responsibilities

• Greet clients in a professional, courteous and sensitive manner.
• Answer telephones and respond to client inquiries.
• Schedule New Vista appointments for clientele to provide a centralized experience to health services.
• Provide feedback to improve the clinic healthcare experience.
• Ensure a welcoming and seamless experience of care for clients using clinic services, including telehealth when needed.
• Maintain up-to-date client information in the computer/EHR system and process payments.

Skills

Customer service

Professional communication

Education

High School diploma or equivalent

Job description

New Vista Of The Bluegrass Inc. is seeking an Office Assistant to support the Franklin County Clinic in Frankfort, KY.

The role focuses on welcoming clients, handling daily office operations, coordinating messages, and ensuring universal access to New Vista services. The ideal candidate will have a high school diploma, customer service experience, and a valid driver’s license with reliable transportation and insurance.