Climbing Gym Operations & Community Leader

Minneapolis Bouldering Project, LLC; Minneapolis (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Parental leave

Employee Assistance Program

Free membership for you and a guest

Discounts on gear and local partners

Supportive work culture

Job summary

Minneapolis Bouldering Project, LLC seeks a General Manager to oversee gym operations, programming, and facilities at our climber-focused facility in Minneapolis. You will drive operational excellence, financial performance, and team development while upholding safety and an inclusive culture aligned with our mission and values.

You will lead the management team, collaborate with marketing and programming, and foster a welcoming environment for staff and members.

Qualifications

• 3+ years of management experience in operations, fitness, climbing, or hospitality.
• Proven success in leading diverse teams and driving performance.
• Strong organizational and financial management skills.
• Excellent communication and leadership abilities.
• Experience developing and implementing systems and processes.
• Commitment to inclusivity, safety, and community engagement.

Responsibilities

• Lead and support the gym’s management team to operate a best-in-class facility
• Oversee day-to-day operations, ensuring safety, cleanliness, and operational efficiency
• Implement and evolve systems for operations, safety, and customer experience
• Develop and manage gym budgets, reporting, and overall financial health
• Foster a welcoming, inclusive, and high-performing workplace culture
• Collaborate with marketing, events, and programming teams to enhance community engagement
• Maintain accountability and support professional development at all staff levels
• Support a positive, productive relationship with union-represented staff, including consistent application of workplace policies, timely issue resolution, and close partnership with HR and Legal on labor matters
• Lead risk management efforts, including emergency planning and incident response
• Build relationships with local organizations to support outreach and inclusivity
• Serve as the primary point of contact for the Regional Manager and Support Team

Skills

Management experience

Leadership of diverse teams

Financial management

Communication skills

Systems & processes

Inclusivity & safety focus

Job description

Minneapolis Bouldering Project, LLC seeks a General Manager to oversee gym operations, programming, and facilities at our climber-focused facility in Minneapolis. You will drive operational excellence, financial performance, and team development while upholding safety and an inclusive culture aligned with our mission and values.

You will lead the management team, collaborate with marketing and programming, and foster a welcoming environment for staff and members.