Climbing Gym Guest Experience & Operations Lead

Seattle Bouldering Project LLC; Seattle (WA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free membership for you and a plus one

Gear discounts

Supportive work culture

Commuter benefits

401(k) retirement plan

Job summary

Bouldering Project in Seattle is seeking a part-time Operations Specialist to welcome guests, support front desk operations, and maintain a clean, safe gym environment.

You will lead guest check-ins, assist with memberships, process transactions, support group events, and help keep the space inviting for climbers of all abilities. This role requires teamwork, reliability, and a friendly, service-driven attitude.

Qualifications

• Previous customer service or cashiering experience preferred.
• Effective communication and interpersonal skills.
• Excitement about working in a climbing, fitness, and community environment.
• Ability to follow procedures and work both independently and as part of a team.

Responsibilities

• Greet and assist guests at the front desk and welcome climbers.
• Process purchases and account updates at the register.
• Support gym operations and events as needed.
• Maintain cleanliness of the facility and retail areas.
• Assist with memberships and program offerings.

Skills

Customer service

Cashiering

Communication

Teamwork

Climbing environment enthusiasm

Tools

POS system

Job description

Bouldering Project in Seattle is seeking a part-time Operations Specialist to welcome guests, support front desk operations, and maintain a clean, safe gym environment.

You will lead guest check-ins, assist with memberships, process transactions, support group events, and help keep the space inviting for climbers of all abilities. This role requires teamwork, reliability, and a friendly, service-driven attitude.