Climbing Center Experience Lead & Party Host

Sender One Service; Los Angeles (CA); On-site; USD 25,000 - 27,000; Part time

Job summary

Sender City in Los Angeles, CA is seeking a part-time Sender City Specialist to welcome guests, guide climbing sessions, and manage party experiences at the climbing center.

You will provide product knowledge of Pro Shop offerings, ensure safety, and assist front desk; lifting up to 30 lbs required. Weekend availability preferred. The role emphasizes customer service and teamwork in a dynamic family-friendly environment.

Qualifications

• Passionate about climbing and working with guests of all ages.
• Friendly and outgoing personality with a willingness to assist others.
• Ability to lift and carry up to 30 lbs.
• Willingness to work weekends and multiple shifts.

Responsibilities

• Create memorable experiences and provide excellent customer service.
• Host and support parties as Party Lead.
• Provide information on Pro Shop products and gym offerings.
• Educate guests on safety and use of climbing gear and auto-belay systems.
• Ensure video orientation is watched and guide guests through their session.

Skills

Customer service

Climbing instruction

Team player

Safety awareness

Tools

Google Suite

Rock Gym Pro

Basecamp

Job description

Sender City in Los Angeles, CA is seeking a part-time Sender City Specialist to welcome guests, guide climbing sessions, and manage party experiences at the climbing center.

You will provide product knowledge of Pro Shop offerings, ensure safety, and assist front desk; lifting up to 30 lbs required. Weekend availability preferred. The role emphasizes customer service and teamwork in a dynamic family-friendly environment.