Client Trust & Capital Markets Admin II

Wilmington Trust; Buffalo (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

Wilmington Trust is seeking a skilled administrator to support Global Capital Markets trusts and high net-worth/private clients. You will assist relationship managers, be the daily client contact, and process transactions, accounts, and distributions with strong accuracy.

The role emphasizes customer service, communication, and collaboration with internal/external partners to ensure smooth operations and compliant controls. Buffalo, NY is the posting location.

Qualifications

• Combined minimum of 4 years' higher education and/or work experience, including a minimum of 1 year direct client contact
• Strong focus on customer service and satisfaction
• Strong verbal and written communication skills

Responsibilities

• Oversee client relationships, making appropriate recommendations for routine internal business activities.
• Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings.
• Foster client relationships with assigned client base, serving as primary point of contact and resolving inquiries promptly.
• Manage relationships with internal and external service partners and resolve issues in a timely manner.

Skills

Customer service

Communication

Client relations

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

Job description

Wilmington Trust is seeking a skilled administrator to support Global Capital Markets trusts and high net-worth/private clients. You will assist relationship managers, be the daily client contact, and process transactions, accounts, and distributions with strong accuracy.

The role emphasizes customer service, communication, and collaboration with internal/external partners to ensure smooth operations and compliant controls. Buffalo, NY is the posting location.