Global Capital Markets Client Services Associate

Wilmington Trust; Wilmington (DE); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank is seeking a trusted administrator to support Global Capital Markets trust and related client servicing in Wilmington, DE. You will assist relationship managers, process routine client transactions, and coordinate with partners to resolve issues while maintaining compliance with policy guidance.

Ideal candidates bring strong customer service skills, solid communication, and a collaborative mindset to support complex private and institutional clients in a fast-paced environment.

Qualifications

• Combined minimum of 3 years higher education and/or work experience.
• Demonstrated focus on customer service and satisfaction.
• Demonstrated verbal and written communication skills.

Responsibilities

• Support Relationship Manager with oversight of client relationships and routine internal activities.
• Assist account representatives in revenue-generating tasks and prepare meeting documents.
• Maintain client relationships, respond to inquiries, and propose service enhancements.
• Coordinate with internal/external partners to resolve issues promptly.
• Stay informed on industry knowledge and corporate policies relevant to the role.
• Adhere to risk and regulatory standards and support team members as needed.

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

Pursuit of CCTS certification

Job description

M&T Bank is seeking a trusted administrator to support Global Capital Markets trust and related client servicing in Wilmington, DE. You will assist relationship managers, process routine client transactions, and coordinate with partners to resolve issues while maintaining compliance with policy guidance.

Ideal candidates bring strong customer service skills, solid communication, and a collaborative mindset to support complex private and institutional clients in a fast-paced environment.