Destination Support Specialist

Hopesglobalgetaways; Roswell (GA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Guided onboarding and ongoing training

Job summary

A travel planning company is seeking a Destination Support Specialist to assist clients in exploring travel options and organizing bookings. This fully remote role requires strong communication skills and attention to detail while allowing flexibility in scheduling. Ideal candidates will be at least 18 years old, legally eligible to work in the U.S., and comfortable with web-based tools. Ongoing training and support are provided to ensure success in creating exceptional travel experiences.

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to manage responsibilities independently in a remote setting.
• Experience in customer service, hospitality, or administrative roles is a plus.

Responsibilities

• Assist clients with exploring destination options based on interests.
• Support coordination of accommodations and transportation services.
• Respond to client questions through email and phone.

Skills

Strong written and verbal communication skills

Reliable organization

Attention to coordination details

Comfort with web-based platforms

Job description

Position Overview

We are currently seeking detail-oriented and service-focused individuals to join our team as Destination Support Specialist. In this role, you'll assist clients by helping explore destination possibilities, organizing travel arrangements, and ensuring important planning details remain accurate throughout the preparation process.

This remote opportunity is ideal for individuals who enjoy researching locations, supporting clients with planning decisions, and helping create smooth travel experiences while working independently in a flexible virtual environment. Training resources and ongoing support are available for selected candidates.

Key Responsibilities

• Assist clients with exploring destination options based on interests, timing, and preferences
• Support coordination of accommodations, transportation services, and activities
• Research and compare available reservation selections using approved supplier systems
• Provide clear updates regarding confirmation progress and planning steps
• Respond to client questions through email, phone, and secure communication platforms
• Maintain organized digital records related to trip coordination activity
• Participate in onboarding sessions and continued learning opportunities

What This Opportunity Offers

• Fully remote work environment
• Flexible scheduling designed to support independent workflow
• Guided onboarding with continued access to training resources
• Access to established planning tools and supplier partnerships
• Eligibility for travel-related incentives and recognition programs
• Opportunities to grow into expanded planning or advisory responsibilities

Preferred Qualifications

• Strong written and verbal communication skills
• Reliable organization and attention to coordination details
• Comfort working with web-based platforms and communication tools
• Ability to manage responsibilities independently in a remote setting
• Experience in customer service, hospitality, research support, scheduling, or administrative roles is helpful but not required
• Must be at least 18 years of age
• Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
• English communication skills required