Client Support Specialist

Randstad USA; St. Louis (MO); On-site; USD 28,000 - 29,000; Full time

Job summary

Randstad USA in Saint Louis, MO is seeking a B2B Client Support Specialist to join our team and shape the client experience. You will provide prompt, professional service to assigned B2B clients while supporting back-end tasks and data requests.

The role emphasizes order flow management, invoicing support, and ensuring timely delivery. Candidates should have 2 years of experience and proficiency with Microsoft Office.

Qualifications

• 2 years of experience in B2B client service.
• Proficiency with Word, Excel, PowerPoint, and Outlook.
• Strong analytical, organizational, time-management and multi-tasking abilities.

Responsibilities

• Deliver prompt, professional customer service to assigned B2B clients.
• Support invoicing, data requests, and back-end tasks to maintain smooth workflows.
• Manage the order process from initiation to completion and ensure timely delivery.

Skills

Follow-up

Active Listening

Telephone Etiquette

Empathy

Email Management

B2B Customer Service

Client Support Specialist

Order Processing

Back-Office Support

Invoicing Specialist

Account Coordinator

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

B2B Client Support Specialist – Saint Louis, MO

Be a key player in shaping the future of our client experience. We are seeking a proactive professional to join our dynamic team in Saint Louis, MO. Thrive in a supportive environment that values your growth and well-being while you provide mission-critical support to our dedicated customer-facing teams.

Key Responsibilities

• Champion client success: Deliver prompt, convenient, and professional customer service to assigned B2B clients, ensuring their needs are met with precision and empathy.
• Streamline operations: Support the team with vital back-end tasks, expertly managing invoicing, executing data requests, and diligently following up with clients to maintain smooth workflows.
• Optimize order flow: Proactively manage the order process from initiation to completion, ensuring accuracy and timely delivery to drive client satisfaction.

Essential Qualifications

• Demonstrated proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook.
• Robust analytical skills paired with excellent organizational, time management, and multi-tasking abilities.
• Proven ability to absorb product knowledge quickly and apply it effectively to solve client needs.
• Preferred: A minimum of one year of business-to-business (B2B) client/customer service experience.

salary: $19.99 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

.

Skills

• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Email Management
• St. Louis MO Jobs
• B2B Customer Service
• Client Support Specialist
• Order Processing
• Back-Office Support
• Invoicing Specialist
• Account Coordinator

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Pay

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Posting Duration

This posting is open for thirty (30) days.

Experience

• Experienced
• 2 years

Education

• High School