Client Service Specialist 840812

Stivers Staffing Services; Maryland Heights (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health and prescription coverage

Overtime opportunities

Benefits after full-time

Professional development

Job summary

Stivers Staffing Services invites qualified applicants for a Client Service Specialist role in the St. Louis area. The position is full-time, in-office, with second and third shifts.

You will handle client interactions, coordinate maintenance visits, monitor alarms, and document follow-up actions to ensure service excellence. Ideal candidates have at least 2 years in an office or customer service setting, strong communication skills, and a customer-focused mindset.

Qualifications

• Minimum 2 years of office or customer service experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in Microsoft Office.
• Customer-focused mindset with professional demeanor.

Responsibilities

• Answer inbound calls promptly and professionally, resolving inquiries.
• Coordinate maintenance visits with clients and schedule appointments.
• Monitor system alarms and dispatch emergency technicians as needed.
• Document all interactions and maintain accurate service records.

Skills

Customer service experience

Strong communication

Problem solving

Multitasking

Positive attitude

Tools

Microsoft Office

Job description

Exciting Opportunity as a Client Service Specialist – Urgently hiring in St. Louis!

Job Title: Client Service Specialist Pay: $17 - $17.50 per hour Hours: 2nd shift (2:00 pm – 12:00 am), Wednesday-Saturday or 3rd shift (12:00 am – 10:00 am), Wednesday-Saturday or Sunday-Wednesday Start Date: ASAP

Looking for a role that offers hands‑on experience in a fast‑paced tech environment? Join a growing organization based in Maryland Heights that values a vibrant work culture, career growth, and internal promotion. As a Client Service Specialist, you'll play a vital role in supporting a dynamic team and ensuring smooth client interactions every day. You'll be responsible for managing incoming calls, resolving customer issues efficiently, coordinating maintenance visits with clients, and documenting all follow‑up activities. You'll monitor critical alarms, dispatch emergency technicians when needed, and support the team with various administrative tasks to maintain excellent service standards.

What You’ll Do

• Answering inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently.
• Coordinating maintenance visits with clients, scheduling appointments, and following up to ensure service completion.
• Monitoring system alarms and dispatching emergency technicians promptly to urgent situations.
• Documenting all interactions and maintaining accurate records of service activities for tracking and reporting purposes.
• Assisting the management team with additional duties as needed to support overall office operations.

What You’ll Bring

• A minimum of 2 years of recent experience working in a professional office or customer service environment.
• Strong verbal and written communication skills to interact confidently with clients and team members.
• Exceptional problem‑solving skills and the ability to manage multiple priorities under pressure.
• Proficiency in Microsoft Office and basic computer skills.
• A positive attitude, professional demeanor, and a customer‑focused mindset.

Why Join Us in St. Louis?

• Enjoy a collaborative and engaging work environment that promotes growth and internal advancement.
• Competitive hourly pay with opportunities for overtime and benefits.
• Friendly team culture that values your contributions and encourages professional development.
• Supportive management focused on your success and career path.
• Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full‑time.

Location & Schedule

This is a full‑time, in‑office position based in Maryland Heights, St. Louis, MO. Shifts vary between 2nd and 3rd shifts, with specific schedules provided upon hiring.