Client Support Liaison: Direct Care & Client Experience

Cmc-Berkshire; New Marlborough Village (MA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision Insurance

401(k) with employer match

Paid time off

Holiday pay

Life insurance

Short-Term Disability

Flexible spending account

Free chef-prepared meals

Fitness center access

Discounted bodywork rates

Promotional opportunity

Beautiful work setting on 200 acres

Job summary

CMC:Berkshires (CMCB) in Massachusetts is hiring Client Support Liaisons to act as dedicated client intermediaries, addressing concerns and improving the client experience. The role may involve helping with medication access or logistics and requires engaging, friendly individuals.

Starting wage is $22/hour with a $5/hour weekend differential. The position is full-time with benefits eligibility at 30+ hours per week; a valid driver’s license and background check are required.

Qualifications

• Preferred experience or degree in psychology, health administration, or social work.
• Ability to work independently and with diverse personalities.
• Patience, empathy and kindness for others in recovery support roles.

Responsibilities

• Serve as a dedicated intermediary to ensure smooth navigation for clients and address concerns.
• Assist with medication access or logistics and improve overall client experience.

Skills

Empathy

Teamwork

Communication

Education

Psychology/Health Admin/Social Work

Job description

CMC:Berkshires (CMCB) in Massachusetts is hiring Client Support Liaisons to act as dedicated client intermediaries, addressing concerns and improving the client experience. The role may involve helping with medication access or logistics and requires engaging, friendly individuals.

Starting wage is $22/hour with a $5/hour weekend differential. The position is full-time with benefits eligibility at 30+ hours per week; a valid driver’s license and background check are required.