Medical Assistant — Integrated Care & Patient Liaison

Berks Counseling Center, Inc.; Reading (Berks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Telemedicine and virtual mental health

403(b) with company match

Paid time off (PTO)

12 holidays per year

Free parking

Tuition reimbursement

Licensure and certification support

Licensure supervision

Job summary

Berks Counseling Center is seeking a Medical Assistant to serve as a liaison between patients and on-site/community providers, ensuring access to coordinated primary and behavioral health care. You will collect vital signs and enroll patients into onsite integrated care services.

You will also perform prior authorization, communicate with pharmacies and providers to coordinate care, and assist with referrals and other duties as assigned.

Qualifications

• Medical Assistant degree or training and High School / GED.
• Basic Life Support certified.
• One year training or experience in medical office with mental health or substance use treatment.
• Bilingual ability in English and Spanish preferred.
• Community Health Worker certification as applicable.

Responsibilities

• Prepare patients for physician evaluation by taking vital signs, height and weight, and recording medical history.
• Greet patients politely and provide instructions for visits.
• Enter new patient demographics and update information in the system for accurate records and billing.
• Review forms for accuracy and completeness per office policies.
• Educate patients on medications, home care, and treatment procedures; coordinate with licensed staff as needed.
• Collect laboratory specimens and prepare them for testing.

Skills

Bilingual English/Spanish

Patient communication

Vital signs collection

Education

Medical Assistant Degree or training

High School / GED

CCMA or MA certification

Job description

Berks Counseling Center is seeking a Medical Assistant to serve as a liaison between patients and on-site/community providers, ensuring access to coordinated primary and behavioral health care. You will collect vital signs and enroll patients into onsite integrated care services.

You will also perform prior authorization, communicate with pharmacies and providers to coordinate care, and assist with referrals and other duties as assigned.