Client Support Liaison

Jenks; Great Barrington (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Paid time off

Holiday pay

Life insurance

Short-term disability

Flexible spending account

Free chef-prepared meals

Fitness center access

Bodywork discounts

Promotional opportunities

Gilded mansion setting

Great coworkers

Giving back

Job summary

CMCB in the Berkshire Mountains of Western Massachusetts is hiring Client Support Liaisons across several shifts. This role serves as the dedicated intermediary for our in-house clients, helping navigate services, address concerns, and improve the client experience.

Some duties may include assisting with medication access or logistics in a supportive, evidence-based treatment setting. Starting wage is $22/hour plus a $5/hour shift differential for eligible weekend shifts.

Qualifications

• Preferred experience: Degree or applicable experience in psychology, health administration, or social work.
• Ability to work independently, within a team, and with different personalities.
• Patience, empathy and kindness for others in a recovery setting.

Responsibilities

• Serve as a dedicated intermediary for in-house clients to ensure smooth navigation and address concerns.
• Improve the overall client experience and assist with medication access or logistics.
• Contribute to a supportive work environment and opportunities for personal growth.

Education

Degree or applicable experience in psychology / health administration / social work

Empathy

Patience

Teamwork

Job description

CMC:Berkshires (CMCB) is a private 15-bed residential treatment center located on 200 acres in the Berkshire Mountains of Western Massachusetts. We are driven by optimism about people’s capacity to change and by our commitment to the science of change.

CMCB is currently hiring Client Support Liaisons for various shifts.

• Weekends shifts are eligible for a $5 hourly shift differential in addition to regular hourly rate

Client Support Liaisons act as a dedicated intermediary for our in-house clients to ensure smooth navigation, address concerns, and improve the overall client experience. May assist with medication access or logistics. Incredible opportunity for direct client care, community building, and personal growth in evidence-based treatment setting. Ideal job for friendly, responsible, outgoing individuals who enjoy talking to and helping others. Great team environment and potential for advancement.

• Starting wage $22/hour + $5/hour shift differential for eligible shifts.
• Potential for promotion to Senior level after 9 months.
• Position is full-time, benefit eligible at 30+ hours/week
• Candidates MUST have a valid drivers license in good standing
• Position requires a background check

CMCB colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or working in a supportive work environment, if you are ready for this challenge, then we are ready for you.

CMCB is located in New Marlborough, MA; approximately 10 minutes east of Ski Butternut (Great Barrington).

CMCB Offers

• Medical, dental, and vision Insurance
• 401(k) with employer match
• Paid time off
• Holiday pay
• Life insurance, Short-Term Disability
• Flexible spending account
• Free chef-prepared meals
• Use of fitness center, discounted bodywork rates
• Competitive pay, promotional opportunity
• Beautiful work setting in Gilded Mansion on 200 acres
• Amazing coworkers, supportive work environment
• Ability to give back if that is your mission

Requirements

• Preferred experience: Degree or applicable experience in psychology, health administration, or social work. Students currently enrolled in related degree program encouraged to apply
• Ability to work independently, within a team, and with different personalities
• Patience, empathy and kindness for others. This is a support role for those in recovery.
• Ability to stand, walk, bend, sit for periods of 10 hours
• Ability to and comfortable with working independent
• Ability to and is comfortable with driving a mini-van
• Ability to lift, push, pull weight of up to 50 lbs.