Client Support & Housing Specialist II

Care Resource; Miami (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Care Resource in Miami, FL seeks a Client Support Assistant II to welcome clients, provide orientation on services, and assist with intake and housing eligibility. The role includes scheduling, referrals, and maintaining HIPAA-compliant records.

The position focuses on compassionate client support, ensuring timely information and access to housing programs within a busy social services environment.

Qualifications

• 2 years of related experience; HIV/AIDS preferred.
• High school diploma or equivalent required.

Responsibilities

• Welcome clients and provide orientation/education about the agency and services.
• Assist with initial intake, paperwork and housing eligibility applications.
• Help clients schedule appointments and follow up with providers.
• Maintain records and ensure HIPAA compliance in referrals.

Skills

Caring

Communication

Customer Service

Problem Solving

Multitasking

Team Player

Phone Systems

Documentation

Accuracy

Empathy

Education

High School or better

Tools

Microsoft Office

Job description

Care Resource in Miami, FL seeks a Client Support Assistant II to welcome clients, provide orientation on services, and assist with intake and housing eligibility. The role includes scheduling, referrals, and maintaining HIPAA-compliant records.

The position focuses on compassionate client support, ensuring timely information and access to housing programs within a busy social services environment.