HIV Care Support Specialist II

Care Resource Community Health Center; Fort Lauderdale (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Care Resource Community Health Centers, Inc. in Fort Lauderdale, FL is seeking a Client Support Assistant to provide intake support, orientation, and social service navigation for HIV/AIDS clients. This role emphasizes engagement, documentation, and timely access to care.

The position involves assisting with intake, scheduling, and education on health and social service delivery systems, ensuring positive outcomes for clients as they access MAT and HIV services.

Qualifications

• 2 years of related experience is required.
• HIV/AIDS knowledge or experience is preferred.
• High school diploma is required.

Responsibilities

• Welcome clients and provide orientation to the agency and services.
• Provide HIV/AIDS orientation and MAT program information.
• Assist with intake, paperwork, and financial/medical eligibility.
• Schedule appointments and track referrals with providers.
• Maintain accurate records and support grant-related activities.

Skills

Verbal Communication

Customer Service

Microsoft Office

Multitasking

Problem Solving

Education

High School diploma

Tools

CAREWARE

NextGen

Job description

Care Resource Community Health Centers, Inc. in Fort Lauderdale, FL is seeking a Client Support Assistant to provide intake support, orientation, and social service navigation for HIV/AIDS clients. This role emphasizes engagement, documentation, and timely access to care.

The position involves assisting with intake, scheduling, and education on health and social service delivery systems, ensuring positive outcomes for clients as they access MAT and HIV services.