Client Support & Care Coordination Specialist

Page Mechanical Group, Inc.; Fort Worth (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Page Mechanical Group, Inc. in Fort Worth, TX is seeking a Client Support Associate to support day-to-day operations of the client milieu, coordinating with clinicians, hospitality staff, case management and other patient caregivers to ensure quality care and service delivery.

This role requires standing for extended periods, lifting up to 50 lbs, and proficiency with KIPU EMR and Microsoft Office. Strong communication, organization, and decision-making are essential, along with a valid driver’s

Qualifications

• 2+ years of experience in clinical or hospitality settings with direct guest/client care
• Experience with clinical documentation systems preferred
• Ability to work with diverse departments and staff

Responsibilities

• Completes and distributes daily census and coordinates related projects
• Communicates guest and departmental needs to other department heads
• Coordinates admissions and discharges with case management
• Reviews and aggregates patient outcome and satisfaction data
• Sets up KIPU accounts and manages access levels
• Ensures all EHRs are in KIPU and signed
• Develops and implements clinic policies and protocols
• Uses software to admit/discharge patients and coordinate follow-ups
• Creates efficient clinic workflows and processes
• Supports performance improvement across clinical tasks
• Collaborates between departments on assigned projects
• Supports leadership on specialty projects
• Plans and facilitates psycho-educational groups
• Attends and documents KIPU sessions
• Provides client transportation as needed

Skills

Patient-facing communication

KIPU EMR

MS Office

Time management

Decision making

Adaptability

Valid driver’s license

Team collaboration

Data entry

Education

High School Diploma / GED

Associates in Social or Human Services

Tools

KIPU EMR

Microsoft Office Suite

Job description

Page Mechanical Group, Inc. in Fort Worth, TX is seeking a Client Support Associate to support day-to-day operations of the client milieu, coordinating with clinicians, hospitality staff, case management and other patient caregivers to ensure quality care and service delivery.

This role requires standing for extended periods, lifting up to 50 lbs, and proficiency with KIPU EMR and Microsoft Office. Strong communication, organization, and decision-making are essential, along with a valid driver’s