Client Support Associate

Jackson Hewitt - ETF; Hidalgo (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Earned wage access

Paid training

Teladoc access

Identity theft protection

Free tax training

Referral bonuses

Employee discounts

401k matching

Advancement opportunities

Healthcare options

Job summary

Jackson Hewitt - ETF is seeking a Seasonal Client Support Associate to join our team in local offices and events across the Texas market. You will greet clients, assist with appointments, and support marketing efforts to build a strong client base.

This role emphasizes excellent communication, relationship-building with clients, and active participation in recruiting initiatives and community outreach to promote our services.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Visit local shops, events and community locations to drive brand awareness and recruit talent.
• Engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.
• Ensure exceptional client experiences and provide essential support during wait times.

Skills

Strong interpersonal and communication

Experience in a fast-paced retail

Basic computer proficiency

Prior customer service or sales

Willingness to learn

Job description

Benefits:

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - Access a portion of your earned wages before payday when you need it.

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!