Client Support - Associate

Kelly Services; Greensburg (Westmoreland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Motion Recruitment Partners is seeking a skilled Client Support Associate to provide hands-on IT support in an enterprise environment in Greensburg, PA. The role is onsite with local travel and a 3-month duration, offering a strong potential for extension and continued collaboration with internal teams and vendors.

You will resolve incidents using ITSM tools, configure Windows desktops, support iOS/Android devices, and help with onboarding, equipment deployment, and AV setup.

Qualifications

• At least 5 years of hands-on experience supporting enterprise IT environments.
• Strong Windows desktop administration and troubleshooting skills.
• Experience installing, configuring, and repairing PC hardware.
• Background supporting desktops, laptops, printers, and other peripherals.
• Experience supporting iOS and Android mobile devices.
• Proficiency with Microsoft Office applications.
• Excellent customer service, communication, and problem-solving skills.
• Ability to work onsite in Greensburg and travel locally when needed.

Responsibilities

• Provide frontline technical support, resolving incidents and service requests through approved ITSM tools.
• Install, configure, maintain, and troubleshoot Windows desktops, laptops, hardware, software, printers, and peripherals.
• Support iOS and Android devices, Microsoft Office applications, and remote users.
• Assist with employee onboarding, equipment deployment, technology refreshes, and IT asset management.
• Help set up and troubleshoot audio/video conferencing technology and meeting rooms.
• Coordinate with internal teams and vendors to drive timely issue resolution.
• Maintain clear documentation and accurate inventory records.
• Follow established change management, security, and service procedures.

Skills

Windows administration

IT support

Hardware troubleshooting

Mobile devices support

Office applications

Customer service

Onsite travel

Tools

ITSM tools

Job description

Client Support Associate

Location: Greensburg, PA 15601

Duration: 3 months, with strong potential to extend

Work arrangement: Onsite; local travel may be required

Are you a customer-focused IT support professional who enjoys solving technical problems and helping people stay productive? We’re seeking a Client Support Associate to provide hands-on support in an enterprise environment.

What you’ll do

• Provide frontline technical support, resolving incidents and service requests through approved ITSM tools.
• Install, configure, maintain, and troubleshoot Windows desktops, laptops, hardware, software, printers, and peripherals.
• Support iOS and Android devices, Microsoft Office applications, and remote users.
• Assist with employee onboarding, equipment deployment, technology refreshes, and IT asset management.
• Help set up and troubleshoot audio/video conferencing technology and meeting rooms.
• Coordinate with internal teams and vendors to drive timely issue resolution.
• Maintain clear documentation and accurate inventory records.
• Follow established change management, security, and service procedures.

What you’ll bring

• At least 5 years of hands-on experience supporting enterprise IT environments.
• Strong Windows desktop administration and troubleshooting skills.
• Experience installing, configuring, and repairing PC hardware.
• Background supporting desktops, laptops, printers, and other peripherals.
• Experience supporting iOS and Android mobile devices.
• Proficiency with Microsoft Office applications.
• Excellent customer service, communication, and problem-solving skills.
• Ability to work onsite in Greensburg and travel locally when needed.

Interested in a hands-on support role with the potential to extend?

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.