Client Success Specialist — In-Office & Commission Eligible

Ue.co; Richardson (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & dental

Vision coverage

Life & LTD insurance

EAP & STD

401(k) retirement plan

Paid time off

Job summary

DebtBlue, LLC is seeking a Client Success Associate for in-office work in Richardson, TX. The role emphasizes building client relationships, clear communication, and problem solving on a fast-paced call floor.

You will handle high volumes of client interactions, use the CRM for task management, and collaborate with senior team members to resolve issues promptly. Training is provided for debt settlement concepts.

Qualifications

• Effective communication skills (verbal and written).
• Ability to listen, understand a problem, and provide a solution.
• Proficiency in Microsoft Office applications.

Responsibilities

• Communicate a thorough understanding of company products and debt relief options.
• Handle a high-volume of client interactions with professionalism and urgency.
• Collaborate with Senior Client Success Representatives and Supervisors to resolve issues.
• Use the CRM system to assign, complete, and notate tasks with accurate information.
• Maintain an empathetic, client-first mindset in all interactions.

Skills

Communication skills

Listening & problem solving

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

DebtBlue, LLC is seeking a Client Success Associate for in-office work in Richardson, TX. The role emphasizes building client relationships, clear communication, and problem solving on a fast-paced call floor.

You will handle high volumes of client interactions, use the CRM for task management, and collaborate with senior team members to resolve issues promptly. Training is provided for debt settlement concepts.