Client Success Specialist - Commercial Banking

CIBC US; Chicago (IL); Vor Ort; USD 55.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Health Savings Account

Life Insurance

Paid Time Off

401(k)

Zusammenfassung

CIBC US is seeking a Client Support Specialist to support the U.S. Specialty Deposits line of business.

You will deliver outstanding client service, manage requests such as wires, cashier's checks, internal transfers, and account maintenance changes, and collaborate with Relationship Managers and Portfolio Managers to resolve client needs. You will help maintain accurate client records, review transactions within delegated authority, support loan and deposit portfolio management, and ensure

Qualifikationen

• Deliver outstanding customer service and manage client relationships.
• Verify, review, and obtain approvals for day-to-day client transactions.
• Maintain accurate client information in internal systems.

Aufgaben

• Process daily client requests (wires, cashier's checks, transfers) accurately and timely.
• Support Relationship Managers with loan and deposit portfolio management.
• Collaborate with operations and other teams to resolve client issues.

Kenntnisse

Client Relationship Management

Customer Service

Communication

Attention to Detail

Teamwork

Problem Solving

Regulatory Awareness

Jobbeschreibung

CIBC US is seeking a Client Support Specialist to support the U.S. Specialty Deposits line of business.

You will deliver outstanding client service, manage requests such as wires, cashier's checks, internal transfers, and account maintenance changes, and collaborate with Relationship Managers and Portfolio Managers to resolve client needs. You will help maintain accurate client records, review transactions within delegated authority, support loan and deposit portfolio management, and ensure