Client Success & Sales Operations Specialist

VSP

United States

Hybrid

USD 25,000 - 40,000

Full time

2 days ago

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Job summary

VSP Vision is seeking an Account Administration specialist to support servicing and administrative sales activities for clients, partners, and brokers. You will coordinate with internal teams to gather requirements, prepare materials, and drive enrollments while maintaining accurate records.

The role requires strong communication, organization, and MS Office skills, and offers hybrid work options within the United States. Experience in client service and a proactive mindset are essential.

Qualifications

Two years of customer service or client service experience.
Ability to learn products, services, and internal systems quickly.
Manage multiple account implementations and requests from several sources.
Excellent written and verbal communication skills.

Responsibilities

Proactively support servicing and account administration for clients, partners, brokers, and consultants.
Support administrative sales activities, qualify and quote to prospects, and handle enrollments.
Maintain strong internal relationships with account managers and sales to meet client needs.
Prepare collateral and conduct open enrollment presentations for the sales team and clients.
Ensure accurate information in systems and coordinate with partners to meet implementation timeframes.