Client Success & Projects Coordinator

Southeast Restoration; Canton (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Full health benefits: Medical, Dental,

Safe Harbor 401K with company match

Paid time off including special days

Job summary

Southeast Restoration is seeking a detail-oriented professional to support key accounts, coordinate projects, and maintain accurate client records. You will liaise with operations, field teams, and leadership to ensure timely service delivery and high client satisfaction.

The role involves scheduling inspections, managing communications, and assisting with onboarding new accounts, with a strong focus on data accuracy and process-driven follow-through.

Qualifications

• High school diploma required; associate degree preferred.
• 2-3 years in customer service, account coordination, or project coordination role.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication; CRM experience.

Responsibilities

• Coordinate incoming client requests and support project initiation with internal teams.
• Serve as communication resource for commercial clients; follow up to gather feedback and resolve issues.
• Coordinate project communications with operations and field teams; report status to stakeholders.
• Maintain accurate client records, project notes, and account documentation in CRM.
• Provide administrative support to Key Accounts Team, including meeting coordination and documentation.
• Assist with identifying new business opportunities and onboarding new accounts.
• Collaborate with cross-functional teams to meet client needs and improve service delivery.
• Provide coverage for team absences and support leadership meetings and initiatives.

Skills

Communication

Organization

CRM experience

Project coordination

Education

High School Diploma or GED

Associate's Degree in Marketing/Business/Communications

Tools

CRM software

Microsoft Office Suite

Job description

Southeast Restoration is seeking a detail-oriented professional to support key accounts, coordinate projects, and maintain accurate client records. You will liaise with operations, field teams, and leadership to ensure timely service delivery and high client satisfaction.

The role involves scheduling inspections, managing communications, and assisting with onboarding new accounts, with a strong focus on data accuracy and process-driven follow-through.