Operations Coordinator for Restoration & Logistics

Southeast Restoration; Chattanooga (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Paid time off including Your Birthday

Mission trip days

Job summary

Southeast Restoration Group is seeking an Operations Coordinator to support Mitigation and Production operations. The role focuses on data integrity, scheduling optimization, administrative support, and enhancing communication among customers, trade partners, and teams.

You will help manage project documentation, invoicing, and AR processes while coordinating with project managers to ensure efficient operations and timely payments.

Qualifications

• High school diploma or GED required; additional admin coursework preferred.
• 3+ years in administrative, operations, or customer service roles.
• Strong communication and customer service skills.
• Comfort navigating multiple business platforms and learning new systems.
• Must manage multiple priorities in a fast-paced environment.
• Basic invoicing understanding helpful.

Responsibilities

• Maintain accurate job file data across systems to support project execution.
• Oversee administrative lifecycle of a high volume of projects from start to finish.
• Ensure timely invoice processing and support financial accuracy on active job files.
• Collaborate with Project Managers to schedule work orders and manage equipment logistics.
• Keep schedules up-to-date for optimal resource use and efficiency.
• Serve as a communication bridge between customers, trade partners, insurance contacts, and internal teams.
• Coordinate documentation to ensure compliance with project and insurance requirements.
• Support collections by monitoring project balances and following up on outstanding invoices.

Education

High School Diploma or GED

Administrative coursework preferred

Tools

MS Office

CRM/ERP systems

Invoicing software

Job description

Southeast Restoration Group is seeking an Operations Coordinator to support Mitigation and Production operations. The role focuses on data integrity, scheduling optimization, administrative support, and enhancing communication among customers, trade partners, and teams.

You will help manage project documentation, invoicing, and AR processes while coordinating with project managers to ensure efficient operations and timely payments.