Client Success & Project Coordinator

Malakye; Laguna Beach (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

SPARC, located in Laguna Beach, seeks a Client Success & Project Coordinator to build strong client relationships while keeping multiple projects moving smoothly. You’ll be the primary contact for existing clients and guide new clients through onboarding and launch.

Coordinate with dev, design, and admin teams to manage schedules, deliverables, and QA across concurrent projects, and triage support requests to prevent details from slipping through the cracks.

Qualifications

• Be the trusted point of contact for existing clients, helping them get the most out of our platform.
• Guide new clients through onboarding and launch.
• Manage schedules, deliverables, and QA across multiple concurrent client projects.
• Coordinate with our dev, design, and admin teams to keep everything on track.
• Field support requests, troubleshoot issues, and keep the details from falling through the cracks.

Responsibilities

• Be the trusted point of contact for existing clients, helping them get the most out of our platform.
• Guide new clients through onboarding and launch.
• Manage schedules, deliverables, and QA across multiple concurrent client projects.
• Coordinate with our dev, design, and admin teams to keep everything on track.
• Field support requests, troubleshoot issues, and keep the details from falling through the cracks.

Skills

Client management

Project coordination

CMS proficiency

Written communication

Attention to detail

Education

Associate degree or equivalent

Job description

SPARC, located in Laguna Beach, seeks a Client Success & Project Coordinator to build strong client relationships while keeping multiple projects moving smoothly. You’ll be the primary contact for existing clients and guide new clients through onboarding and launch.

Coordinate with dev, design, and admin teams to manage schedules, deliverables, and QA across concurrent projects, and triage support requests to prevent details from slipping through the cracks.