Account Manager / Project Coordinator

Malakye; Laguna Beach (CA); In loco; USD 60.000 - 75.000; Tempo pieno

Descrizione del lavoro

SPARC, located in Laguna Beach, seeks a Client Success & Project Coordinator to build strong client relationships while keeping multiple projects moving smoothly. You’ll be the primary contact for existing clients and guide new clients through onboarding and launch.

Coordinate with dev, design, and admin teams to manage schedules, deliverables, and QA across concurrent projects, and triage support requests to prevent details from slipping through the cracks.

Competenze

• Be the trusted point of contact for existing clients, helping them get the most out of our platform.
• Guide new clients through onboarding and launch.
• Manage schedules, deliverables, and QA across multiple concurrent client projects.
• Coordinate with our dev, design, and admin teams to keep everything on track.
• Field support requests, troubleshoot issues, and keep the details from falling through the cracks.

Mansioni

• Be the trusted point of contact for existing clients, helping them get the most out of our platform.
• Guide new clients through onboarding and launch.
• Manage schedules, deliverables, and QA across multiple concurrent client projects.
• Coordinate with our dev, design, and admin teams to keep everything on track.
• Field support requests, troubleshoot issues, and keep the details from falling through the cracks.

Conoscenze

Client management

Project coordination

CMS proficiency

Written communication

Attention to detail

Formazione

Associate degree or equivalent

Descrizione del lavoro

SPARC creates, hosts, and manages online communities for iconic brands in the action sports, cycling, outdoor, and active-lifestyle world. Our office is right in the heart of Laguna Beach - it’s a great place to be

We're looking for a Client Success & Project Coordinator who genuinely enjoys building relationships with clients and has the organizational chops to keep multiple projects moving at once.

What You'll Do

• Be the trusted point of contact for existing clients, helping them get the most out of our platform.
• Guide new clients through onboarding and launch.
• Manage schedules, deliverables, and QA across multiple concurrent client projects.
• Coordinate with our dev, design, and admin teams to keep everything on track.
• Field support requests, troubleshoot issues, and keep the details from falling through the cracks.

What You Bring

• A natural, genuine interest in people you like clients, and it shows.
• Strong project management instincts; you can take something from concept to completion.
• Power-user comfort with web-based software and content management systems.
• Sharp attention to detail, reliable follow-through, and clear written communication.
• Associate degree or equivalent experience.