Client Success Coordinator - Public Sector

PARS | Public Agency Retirement Services; Newport Beach (CA); Hybrid; USD 41,000 - 55,000; Full time

Benefits offered by this job

Vacation

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Profit-Sharing Plan

FSA

HSA

Dep. FSA

Supplemental Insurance plans

Paid Sick Leave

Job summary

PARS is seeking a Client Services Coordinator to nurture and expand relationships with existing and prospective clients. You will manage daily service needs, coordinate meetings, prepare materials, and help resolve issues.

You may present at Board or Council meetings as needed, representing PARS and serving as subject matter expert. You will also support sales by engaging with clients at events, traveling to meet clients in California, and maintaining meticulous records in Dynamics.

Qualifications

• Bachelor's degree in a related field.
• Two or more years of experience in account management, administration, finance, customer service or related field.

Responsibilities

• Maintain day-to-day client relationships and ensure superior client satisfaction.
• Organize regular meetings with clients and partners (virtual or in-person).
• Travel to meet clients (California first, other states as needed).
• Prepare analyses and presentation materials to support goals and objectives.
• Assist sales by engaging with clients at events and identifying opportunities.

Skills

Client relationship management

Public speaking

Communication skills

Organizational skills

Problem solving

Time management

Team player

Education

Bachelor's degree in related field

Tools

Zoom

MS Office (Word/Excel/Outlook/PowerPoint/Teams)

Job description

PARS is seeking a Client Services Coordinator to nurture and expand relationships with existing and prospective clients. You will manage daily service needs, coordinate meetings, prepare materials, and help resolve issues.

You may present at Board or Council meetings as needed, representing PARS and serving as subject matter expert. You will also support sales by engaging with clients at events, traveling to meet clients in California, and maintaining meticulous records in Dynamics.