Client Success & Programs Coordinator

Acosta Sales & Marketing; Lewisville (TX); Hybrid; USD 58,000 - 71,000; Full time

Job summary

Mosaic Sales Solutions US Operating Co, LLC in Texas is hiring a Junior Account Manager to support program execution and client relations. You will coordinate cross-functional teams, manage day-to-day client activities, and contribute to reporting and insights that drive results.

You will collaborate with field management, vendors, and internal services to ensure programs meet client expectations. A background in client services or marketing is preferred; strong communication is essential.

Qualifications

• 3+ years in client services or project management.
• Bachelor's Degree in Business, Marketing, Communications or related field preferred.
• Proven success in client relationship development, management, retention, and growth.
• CRM knowledge (Salesforce, HubSpot) preferred.

Responsibilities

• Act as point of contact with client and manage cross-departmental initiatives.
• Ensure timely, accurate reporting and performance metrics tracking.
• Define and monitor KPIs and provide direction when targets aren't met.
• Coordinate with internal shared services to meet client expectations.
• Develop training materials and communication strategies for compliance.
• Track event budgets and ensure on-time project delivery.

Skills

Client services

Project management

Communication

Education

Bachelor's degree preferred (Business/Marketing/Communications)

Tools

Salesforce

HubSpot

Job description

Mosaic Sales Solutions US Operating Co, LLC in Texas is hiring a Junior Account Manager to support program execution and client relations. You will coordinate cross-functional teams, manage day-to-day client activities, and contribute to reporting and insights that drive results.

You will collaborate with field management, vendors, and internal services to ensure programs meet client expectations. A background in client services or marketing is preferred; strong communication is essential.