Growth-Driven Client Solutions Manager

Mosaic North America; Dallas (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

Mosaic Sales Solutions US Operating Co, LLC seeks a Client Solutions Manager to oversee multiple concurrent client programs in the New Business group. You will act as the senior day-to-day lead, steering growth, profitability, and client satisfaction across engagements.

You will manage field leadership, develop playbooks, and drive renewal decisions with executive reporting. Flexibility for evenings/weekends may be required and a strong emphasis on cross-functional collaboration is essential.

Qualifications

• 5+ years of account management, client service, or program management experience in an agency, retail, field marketing, or outsourced sales environment.
• Proven ability to manage multiple concurrent programs or clients with competing priorities.
• Experience with P&L or program budget ownership and delivering profitability.

Responsibilities

• Serve as the senior day-to-day client lead across multiple concurrent programs and build trusted relationships from kickoff to renewal.
• Run regular client meetings to review status, initiatives, and problem-solving.
• Translate client priorities into actionable field execution plans and ensure delivery against commitments.
• Lead escalation for program issues and drive timely solutions with the Director's involvement as needed.
• Develop growth cases to convert pilots into ongoing programs and identify incremental opportunities.

Skills

Account management

Client service

Program management

P&L ownership

People management

Upsells & renewals

Cross-functional collaboration

Communication skills

Org & planning

Excel/Sheets

PowerPoint

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Excel

Sheets

Word

Docs

PowerPoint

Job description

Mosaic Sales Solutions US Operating Co, LLC seeks a Client Solutions Manager to oversee multiple concurrent client programs in the New Business group. You will act as the senior day-to-day lead, steering growth, profitability, and client satisfaction across engagements.

You will manage field leadership, develop playbooks, and drive renewal decisions with executive reporting. Flexibility for evenings/weekends may be required and a strong emphasis on cross-functional collaboration is essential.