Growth-Focused Client Solutions Lead

Mosaic North America; Lewisville (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

Mosaic Sales Solutions US Operating Co, LLC is seeking a Client Solutions Manager (CSM) to lead a portfolio of concurrent client programs in the New Business group. You will launch, run, and grow multiple small- to mid-size programs, with a mandate to convert temporary engagements into ongoing continuity work and scale successful pilots.

As the senior day-to-day client lead, you will manage field leadership, own operational, financial, and client-relationship performance, and build playbooks and

Qualifications

• 5+ years of account management, client service, or program management experience in an agency, retail, field marketing, or outsourced sales environment.
• Proven ability to manage multiple concurrent programs or clients with competing priorities.
• P&L or program budget ownership with a track record of delivering goals profitably.

Responsibilities

• Serve as the senior day-to-day client lead across multiple concurrent programs and drivers for renewal.
• Run regular client meetings to discuss status, initiatives, and problem solving.
• Translate client priorities into actionable field plans and ensure on-time delivery.

Skills

Account management

Client service

Program management

P&L ownership

People management

Upsells & renewals

Cross-agency collaboration

Excel/Sheets

PowerPoint/Slides

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Excel/Sheets

Word/Docs

PowerPoint/Slides

Job description

Mosaic Sales Solutions US Operating Co, LLC is seeking a Client Solutions Manager (CSM) to lead a portfolio of concurrent client programs in the New Business group. You will launch, run, and grow multiple small- to mid-size programs, with a mandate to convert temporary engagements into ongoing continuity work and scale successful pilots.

As the senior day-to-day client lead, you will manage field leadership, own operational, financial, and client-relationship performance, and build playbooks and