Client Success & Order Coordinator (In-Office)

Burnett Staffing Specialists; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits package

Pet-friendly office environment

10% 401(k) match after six months

Job summary

Burnett Staffing Specialists is seeking a Client Support Coordinator in Northwest Houston for a full-time, in-office role. You will support customer accounts, process orders, and coordinate with internal departments to ensure timely, accurate responses.

Ideal candidates have prior experience in client support or order processing, strong communication, and excellent organizational skills. Monday–Friday, 8:00 AM–5:00 PM with a robust benefits package and a pet-friendly office.

Qualifications

• Experience supporting customer accounts and processing orders in a professional office environment.
• Strong written and verbal communication skills.
• Proven ability to manage multiple priorities with attention to detail.

Responsibilities

• Process customer orders, exchanges, returns, and related requests.
• Respond to inquiries regarding orders, pricing, product information, availability, shipping status, and accounts.
• Maintain accurate customer and transaction records.
• Coordinate with multiple departments to resolve requests in a timely manner.
• Obtain purchase order numbers and payment information as needed.
• Verify and update customer account information.
• Track requests through completion and provide follow-up.
• Support front office and administrative functions as assigned.

Skills

Customer support

Account management

Order processing

Administrative support

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

ERP systems

Job description

Burnett Staffing Specialists is seeking a Client Support Coordinator in Northwest Houston for a full-time, in-office role. You will support customer accounts, process orders, and coordinate with internal departments to ensure timely, accurate responses.

Ideal candidates have prior experience in client support or order processing, strong communication, and excellent organizational skills. Monday–Friday, 8:00 AM–5:00 PM with a robust benefits package and a pet-friendly office.