Client Support Coordinator

Burnett Staffing Specialists; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits package

Pet-friendly office environment

10% 401(k) match after six months

Job summary

Burnett Staffing Specialists is seeking a Client Support Coordinator in Northwest Houston for a full-time, in-office role. You will support customer accounts, process orders, and coordinate with internal departments to ensure timely, accurate responses.

Ideal candidates have prior experience in client support or order processing, strong communication, and excellent organizational skills. Monday–Friday, 8:00 AM–5:00 PM with a robust benefits package and a pet-friendly office.

Qualifications

• Experience supporting customer accounts and processing orders in a professional office environment.
• Strong written and verbal communication skills.
• Proven ability to manage multiple priorities with attention to detail.

Responsibilities

• Process customer orders, exchanges, returns, and related requests.
• Respond to inquiries regarding orders, pricing, product information, availability, shipping status, and accounts.
• Maintain accurate customer and transaction records.
• Coordinate with multiple departments to resolve requests in a timely manner.
• Obtain purchase order numbers and payment information as needed.
• Verify and update customer account information.
• Track requests through completion and provide follow-up.
• Support front office and administrative functions as assigned.

Skills

Customer support

Account management

Order processing

Administrative support

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

ERP systems

Job description

Northwest Houston | Direct Hire | Full-Time | 100% In OfficeSalary: 45K-50KWe are partnering with an established Houston-area organization that is seeking a Client Support Coordinator to provide customer account support, order processing, and administrative assistance. This position is ideal for someone who enjoys helping customers, managing multiple priorities, and working closely with internal departments to ensure a positive customer experience.Please Note: This is not a call center or retail customer service position. We are seeking candidates with experience supporting customer accounts, processing orders, coordinating requests, and working in a professional office environment.Benefits & PerksDirect hire opportunityMonday-Friday, 8:00 AM-5:00 PMExcellent benefits package10% 401(k) match after six monthsPet-friendly office environmentStable company with a strong team culturePosition OverviewThe Client Support Coordinator serves as a key point of contact for customer account support and order-related activities. This individual will assist customers, process transactions, coordinate with internal departments, and ensure requests are handled accurately and efficiently from start to finish.Key ResponsibilitiesProcess customer orders, exchanges, returns, and related requestsRespond to customer inquiries regarding orders, pricing, product information, availability, shipping status, and account-related questionsMaintain accurate customer and transaction recordsCoordinate with multiple departments to ensure timely resolution of customer requestsObtain purchase order numbers and payment information as neededVerify and update customer account informationTrack customer requests through completion and provide follow-up as neededSupport front office and administrative functions assignedQualificationsPrevious experience in client support, customer account management, order processing, inside sales support, administrative support, or a similar office-based roleStrong attention to detail and ability to manage multiple prioritiesExcellent verbal and written communication skillsStrong organizational and time management abilitiesProficiency with Microsoft Office and the ability to learn new software systems quicklyPositive attitude, strong work ethic, and willingness to assist othersPreferred BackgroundsCustomer account supportOrder processing or order managementInside sales supportAdministrative supportBusiness-to-business customer serviceAccount coordinationEducationHigh school diploma or equivalent requiredBachelor's degree or equivalent work experience preferredWhat We're Looking ForWe're looking for someone who is dependable, organized, customer-focused, and takes pride in providing exceptional support while helping keep day-to-day operations running smoothly.HOUNW35#ZR