Client Success & Operations Manager

Beocom Technologies Llc; Fort Collins (CO); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Professional development budget

Job summary

A growing IT services company in Fort Collins is seeking an Assistant Manager to oversee day-to-day sales coordination and customer success. This role involves managing client experiences, project delivery, and communication, ensuring high satisfaction and operational excellence. The ideal candidate has 3-6 years in an operations role, strong business systems skills, and a proactive mindset. Competitive compensation is offered, reflecting the importance of this position within the company.

Qualifications

• 3-6+ years in a client-facing operations role, preferably in IT services.
• Proven experience in managing sales processes and project delivery.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as primary contact for prospects and customers.
• Manage the full sales support cycle and coordinate demos.
• Own customer onboarding and account management.

Skills

Client-facing operations

Sales process management

Communication

Project management

Process improvement

Education

Bachelor’s degree in Business or related field

Tools

CRM systems (HubSpot, Pipedrive)

Project Management tools (Asana, Jira)

Job description

A growing IT services company in Fort Collins is seeking an Assistant Manager to oversee day-to-day sales coordination and customer success. This role involves managing client experiences, project delivery, and communication, ensuring high satisfaction and operational excellence. The ideal candidate has 3-6 years in an operations role, strong business systems skills, and a proactive mindset. Competitive compensation is offered, reflecting the importance of this position within the company.