Client Success & Operations Manager

LePrix; Bethesda (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k)

Dental insurance

Job summary

LePrix is looking for an Account Manager in Bethesda, Maryland. In this role, you will be critical in achieving operational excellence within sales, while supporting the sales strategy and enhancing customer experience.

Responsibilities include managing client inquiries, overseeing order fulfillment, monitoring service levels, and collaborating with teams to optimize processes. Strong client management and analytical skills are essential for ensuring satisfaction and growing revenue.

Qualifications

• Proven success in client management and operational excellence.
• Strong analytical skills for performance analysis.
• Ability to enhance customer satisfaction and engagement.

Responsibilities

• Act as a key point of contact for client inquiries.
• Manage account processes and ensure customer satisfaction.
• Analyze monthly performance reports and suggest productivity strategies.

Skills

Client management

Operational excellence

Performance analysis

Customer satisfaction

Job description

LePrix is looking for an Account Manager in Bethesda, Maryland. In this role, you will be critical in achieving operational excellence within sales, while supporting the sales strategy and enhancing customer experience.

Responsibilities include managing client inquiries, overseeing order fulfillment, monitoring service levels, and collaborating with teams to optimize processes. Strong client management and analytical skills are essential for ensuring satisfaction and growing revenue.