Client Success & Onboarding Associate

FF Inc; Glendale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus opportunities

Paid training

Full-time schedule

Team environment

Advancement opportunities

Job summary

FF Inc is seeking a personable Client Services Associate in Glendale, AZ. You will support client relationships, manage account activity, and handle day-to-day communication to ensure a smooth experience.

You will work with clients to understand needs, provide product information, and coordinate follow-ups while collaborating with internal teams to identify opportunities for additional support.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional, and confident interacting with clients.
• Strong organizational abilities and attention to detail.
• Ability to understand client needs and communicate solutions clearly.

Responsibilities

• Serve as a point of contact for new and existing clients.
• Coordinate follow-ups and maintain client records in CRM.
• Support onboarding and account setup for new clients.
• Liaise with sales and account teams to address client requests.

Skills

Client communication

CRM systems

Account management

Relationship building

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

FF Inc is seeking a personable Client Services Associate in Glendale, AZ. You will support client relationships, manage account activity, and handle day-to-day communication to ensure a smooth experience.

You will work with clients to understand needs, provide product information, and coordinate follow-ups while collaborating with internal teams to identify opportunities for additional support.