Client Success Manager: Tech Adoption & ROI Champion

ViziRecruiter,LLC.; Merrimack (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid time off for wellness and volunteer activities

Free therapy visits and mental health coaching

Job summary

A leading IT services provider in New Hampshire is seeking a Client Success Manager to develop customer success plans and guide clients through their software lifecycle. The successful candidate will have strong experience with Cisco and Microsoft software, excellent communication skills, and a proactive attitude. This role offers a supportive environment with competitive benefits, fostering both financial and emotional well-being.

Qualifications

• Understanding of basic network management.
• Experience with creating Customer Success Plans.
• Solid knowledge of Microsoft Office Suite (Word, PowerPoint, Excel).

Responsibilities

• Develop customer success plans for technical solution needs.
• Consult and introduce technical solutions to customers.
• Guide customers through the software lifecycle.

Skills

Understanding and experience with Cisco and Microsoft software

Excellent verbal and written communication skills

Excellent time management skills

Self-Motivated

Sales or supporting sales experience

Team Player

Tools

Microsoft Office Suite

Job description

A leading IT services provider in New Hampshire is seeking a Client Success Manager to develop customer success plans and guide clients through their software lifecycle. The successful candidate will have strong experience with Cisco and Microsoft software, excellent communication skills, and a proactive attitude. This role offers a supportive environment with competitive benefits, fostering both financial and emotional well-being.