Client Success Manager - Remote

Freddie Mac; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology solutions company offers a remote position for executive-level support. The role involves liaising among various departments, managing workflow, and requires strong organizational skills given the IT staffing experience. Ideal candidates will excel in communication and confidentiality, contributing to client satisfaction and team success.

Qualifications

• Minimum of 2 years of IT staffing experience (sales, recruiting, onboarding).
• Highly organized, detail-oriented with strong sense of urgency.

Responsibilities

• Provide executive-level support for a leading technology and services company.
• Liaise cross-departmentally between Sales, Delivery, and Operations.
• Coordinate interviews with clients, candidates, and recruiters.

Skills

Communication

Organization

Confidentiality

Education

Bachelor's degree

Tools

Applicant Tracking Systems (ATS)

Vendor Management Systems (VMS)

CRM systems

Job description

Employer Industry: Technology Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule
- Supportive and collaborative work environment
- Chance to make a positive impact on client and consultant satisfaction
- Competitive pay and benefits package

What to Expect (Job Responsibilities):
- Provide executive-level support for a leading technology and services company
- Liaise cross-departmentally between Sales, Delivery, Onboarding, Training, and Operations
- Responsible for workflow management and delegation of requests based on volume and capacity
- Coordinate interviews with clients, candidates, and recruiters, ensuring confirmation
- Manage general office administration and assist with various projects as assigned

What is Required (Qualifications):
- Bachelor's degree preferred
- Minimum of 2 years of IT staffing experience (sales, recruiting, candidate onboarding, etc.)
- Excellent written and verbal communication skills
- Ability to handle sensitive and confidential information
- Highly organized, detail-oriented, and possesses a strong sense of urgency

How to Stand Out (Preferred Qualifications):
- Experience with Applicant Tracking Systems (ATS) and Vendor Management Systems (VMS)
- Proven ability to motivate and coach team members to meet or exceed expectations
- Familiarity with managing client and contact records within CRM systems

#TechnologySolutions #ClientSuccess #RemoteWork #CareerGrowth #InnovativeSolutions

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