Client Success Manager – HR Software & Recruiting Solutions

Fremont Bank; Livermore (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Fremont Bank in Livermore, California, is seeking a Manager for the Account Services Department. The role involves working closely with iCIMS customers to meet their needs and expectations, with a focus on effective communication and management of accounts.

The ideal candidate must possess a Bachelor's degree and demonstrate strong knowledge of ASP systems, interpersonal skills, and experience in client relations. This position may require some travel.

Qualifications

• Strong knowledge of ASP systems and ability to master the iRecruiter system.
• Outstanding interpersonal skills and ability to manage multiple accounts.
• Ability to identify customer needs and upsell additional products.

Responsibilities

• Ensure customer needs and expectations are met.
• Conduct sales presentations and client surveys.
• Develop client references and case studies.

Skills

Knowledge of ASP systems

Interpersonal skills

Communication skills

Client relations

Experience with HR systems

Education

Bachelor degree

Tools

Microsoft Windows

Microsoft Internet Explorer

Job description

Fremont Bank in Livermore, California, is seeking a Manager for the Account Services Department. The role involves working closely with iCIMS customers to meet their needs and expectations, with a focus on effective communication and management of accounts.

The ideal candidate must possess a Bachelor's degree and demonstrate strong knowledge of ASP systems, interpersonal skills, and experience in client relations. This position may require some travel.