Client Success Manager — Growth & Strategy

Flint; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Ownership equity

Medical benefits

20 days paid time off

Dog-friendly office

Job summary

Flint seeks a Client Services Manager to own the end-to-end customer relationship, from kickoff through renewal and expansion, partnering with founders, performance marketers, and leaders to translate data into action on the Flint platform.

You will study campaign performance, identify what works, diagnose what doesn’t, and recommend where to invest next to maximize value for clients across self-serve and enterprise segments.

Qualifications

• Four or more years in client services, account management, customer success, or performance marketing.
• Experience working in advertising technology or with measurable business outcomes.
• Strong writing and data storytelling skills.
• Excellent communication and ability to present to executives.

Responsibilities

• Own the post-sale relationship through onboarding, adoption, renewal, and expansion.
• Lead weekly performance reviews and craft data-driven recommendations.
• Develop scalable client-services processes for self-serve and enterprise accounts.
• Collaborate with Revenue, Product, Marketing, and Engineering to align on outcomes.
• Represent customer feedback to Product and Engineering to improve the platform.

Skills

Client services

Account management

Customer success

Performance marketing

Analytical judgment

Tools

Google Ads

Paid social

Landing-page experiments

Analytics

Job description

Flint seeks a Client Services Manager to own the end-to-end customer relationship, from kickoff through renewal and expansion, partnering with founders, performance marketers, and leaders to translate data into action on the Flint platform.

You will study campaign performance, identify what works, diagnose what doesn’t, and recommend where to invest next to maximize value for clients across self-serve and enterprise segments.